Questions regarding the Interconnection Application Process, Customer Generation Programs, Policies, or System
Interconnection Team
Email: customer.generation@cmsenergy.com
- For quicker service to the right team member, please include your Project INT #, the Level of your project (Level 1) in the subject line or the body of the email. If you don’t have one, please let us know your service address or Customer Account #.
- Live Agent (Business Hours 8:00 am – 5:00 pm): (517) 788-2119
Voice Message System (24 hours): (517) 788-1432
Mailing Address:
Consumers Energy
Attention: Interconnection Team
1945 West Parnall Road, P12-235
Jackson, MI 49201
*Responses may take up to five business days.
Move In Move Out or Interconnection Agreement Transfer
Please contact Customer Service to make sure the account is transferred to the correct name.
Consumers Energy Customer Service
Email: poboxbilling_netmetering@cmsenergy.com
Phone: (800) 477-5050