Heads-Up: Scheduled System Maintenance September 19–21
We want to give you notice that, weather permitting, we’ll be performing maintenance on our website, mobile app, and Call Centers next month.
Outage Schedule:
From Friday, September 19 at 12:00 PM until Sunday, September 21 at 11:59 PM, you will be unable to log in to our website or access our billing, outage, or energy use information systems.
Planning Ahead:
To help you prepare, we’ve removed September 19 thru September 21 as bill due dates. This gives you flexibility to make payments before or after the event without missing a beat.
We apologize for any inconvenience and appreciate your understanding as we work to improve your experience.
Notice of Consumers Energy’s Privacy Policy
Customer data privacy policy frequently asked questions.
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