As of: 11:03 AM, 10/30/24

Couple looking at their energy bill from Consumers Energy

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Your Bill
Your Account Details
Your Energy Use

Pay Your Bill

Pay your bill with a one time payment, use Guest Pay, or set up Auto-pay for your convenience.

Get Help Paying

Answer a few questions and we’ll suggest the best assistance programs for you.

Your Bill Explained

Find out about the different charges on your bill, factors that can affect your bill and more.

Find Your Meter Read

Quickly and easily see your energy use details, your meter read history and other account details.

Set Up Payments

Ways to Pay

Find the most convenient way to pay your energy bill, including no-fee options.

Find the Best Way to Pay

Smooth Out Your Payments

Want a consistent payment month after month? Then the Budget Plan could be for you.

Explore The Budget Plan

Choose Your Own Due Date

Pick a date your bill is due that works best with your budget and schedule.

Select Your Due Date

Bill & Payment Options

Manage Your Account Online

Set up your online account in minutes. Then view and pay your bill anywhere, anytime.

Set Up Your Online Account

Go Paperless

Find Payment Locations

Check out all the places in your area where you can pay your bill in person.

See Payment Locations

Need your spouse to make changes on your account? Use the Release of Customer Information Form

It is important for us to do what we can to better protect your data privacy. As of October 2022, we require that the owner of the account must approve spouses to make changes and updates when speaking with a Customer Service Representative. Please fill out our Release of Customer Information form if you would like to allow permission for your spouse to call us.

View Form

About Shut-Offs & Reconnecting

Learn How to Avoid a Shut-Off, and How to Reconnect Service if Shut Off

We know there are times when it’s hard to pay your bills. But you have options, even you’ve received a shut-off notice. Learn what actions you can take to avoid a shut-off, and the steps you need to take to restore your service.

Get Help with a Shut-Off

Rates & Meters Explained

Learn About Rates

No two households use energy the exact same way. So we offer a choice of rates to suit your needs.

Check Out Your Options

How to Read Your Meter

Most meters report your use electronically. But it’s still a good idea to know how to manually read your meter.

Learn How to Read Your Meter

Special Programs

Programs for Seniors

You may be able to get a protection plan, financial help or bill credits.

See Our Senior Programs

Veterans Programs

If you’re a veteran or are currently serving, there are special programs just for you.

See Our Veterans Programs