We're experiencing intermittent issues with customers checking and reporting outages. We're sorry for any inconvenience & ask that you try again if you receive an error message the first time.

We're experiencing intermittent issues with customers checking and reporting outages. We're sorry for any inconvenience & ask that you try again if you receive an error message the first time.

We're experiencing intermittent issues with customers checking and reporting outages. We're sorry for any inconvenience & ask that you try again if you receive an error message the first time.

We're experiencing intermittent issues with customers checking and reporting outages. We're sorry for any inconvenience & ask that you try again if you receive an error message the first time.

We're experiencing intermittent issues with customers checking and reporting outages. We're sorry for any inconvenience & ask that you try again if you receive an error message the first time.

We're experiencing intermittent issues with customers checking and reporting outages. We're sorry for any inconvenience & ask that you try again if you receive an error message the first time.

Outage alert icon

As of: 11:54 AM, 1/30/25

One Time Assistance Programs

If you need help right away to catch up with your bills, explore the programs below.

State Emergency Relief (SER)


State Emergency Relief (SER), is available year-round, to assist income qualified households with a heat or electric past due notice, shut-off notice, or need for deliverable fuel.

Use the green button to apply online. If you need help with your application, dial 2-1-1 to connect with an agency that can assist you.

Home Heating Credit (HHC)


If your income is at or below 110% of the federal poverty level, (visit Home Heating Credit Information to learn more), you may apply for a Home Heating Credit for the 2024 tax year to help pay your energy bill. Even if you live in a rented apartment, mobile home or your income does not require you to file taxes, you can still apply for this credit. The deadline for filing the 2024 MICHIGAN Home Heating Credit Claim MI-1040CR-7 is September 30.

Need help filing out and filing your form? Call 2-1-1 for resources near you or visit a local Volunteer Income Tax Assistance site or Tax Counseling for the Elderly site for free or low-cost tax preparation assistance. To locate a provider closest to you, visit the IRS site or call 800-906-9887

 

Michigan 2-1-1 Program


Supported by the United Way, 2-1-1 is a free service that links people with information or agencies that can help with energy assistance and other needs. Calls are confidential and answered 24 hours a day, 7 days a week, 365 days a year.

If you have questions about utility payment relief and assistance programs, dial 2-1-1 or click the green button.

Payment Plans and Assistance