We're experiencing intermittent issues with customers checking and reporting outages. We're sorry for any inconvenience & ask that you try again if you receive an error message the first time.

We're experiencing intermittent issues with customers checking and reporting outages. We're sorry for any inconvenience & ask that you try again if you receive an error message the first time.

We're experiencing intermittent issues with customers checking and reporting outages. We're sorry for any inconvenience & ask that you try again if you receive an error message the first time.

We're experiencing intermittent issues with customers checking and reporting outages. We're sorry for any inconvenience & ask that you try again if you receive an error message the first time.

We're experiencing intermittent issues with customers checking and reporting outages. We're sorry for any inconvenience & ask that you try again if you receive an error message the first time.

We're experiencing intermittent issues with customers checking and reporting outages. We're sorry for any inconvenience & ask that you try again if you receive an error message the first time.

Outage alert icon

As of: 10:47 PM, 12/21/24

Service Connection Videos

Videos Created to Help You Avoid Potential Pitfalls and Problems

Getting new or upgraded utility service can be a complex process. Spending a few minutes watching the videos below could help you avoid unnecessary costs and delays.

New Project Dashboard - View the Status of Your New Service Requests!


You asked, we listened! View the status of your requests through the new Personal Project Dashboard. The dashboard provides a detailed look at the status of project(s) you have active with us. Watch this short video to learn more and start using it today!

Understanding the New Electric or Gas Service Process


Calling us to ask for new or upgraded service is the beginning of a multi-step process. Watch this video to better understand and prepare.

Your Responsibilities for Easements, Permits and More


As the property owner, you are responsible for securing the route for your new utility service. This video will give you a working knowledge of deeds, easements and permits.

Why You Should Consider Installing Your Own Conduit


Preinstalling conduit correctly and to code will help the installation of your gas or electric service go more smoothly and minimize delays.

Property Restoration When Work is Finished


Learn our policy about restoring your property when the job is finished.


See Our Step-by-Step Guide

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Common Challenges

Forms You May Need During the Process

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