Emergency Officials
We provide in-person utility safety training and guides so first responders are well prepared to respond safely to related emergencies.
Resources for Emergency Officials and Responders
Emergency Official Use Only: To Report Emergencies Call 1-800-382-0015
For specific Storm Liaison Officer support, call 517-539-9889 to reach our storm on-call representative. Please note this number is only active during storm activations.
Please DO NOT use the number above if you are not an Emergency Official. To report a power outage, click here for our online Outage Center. Customers reporting other emergencies, like downed wires or gas leaks please call 9-1-1 first, then 800-477-5050.
Keeping First Responders Safe with Training & Information
Request Safety Training or Guides
Coordinate with Our Public Safety Outreach Team
Our Public Safety Outreach team works with public safety officials to ensure coordination and effective emergency response during utility related emergencies. This coordination can include providing an Incident Command System (ICS) trained liaison to your Emergency Operations Center to align on priorities and ensure effective communications.
Contact the Public Safety Outreach Team
Service Territory Maps, Contacts and Information
Pipeline Safety
Download our brochure about natural gas pipeline safety created for first responders.
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