Report an Outage Secure Website

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To help us locate your account, please choose one of the options below.

Streetlight
Outage

Locate Streetlight

Natural Gas Leak
or Downed Wire?

800-477-5050 800-477-5050

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/outages-and-safety/report-outage

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Streetlight
Outage

Locate Streetlight

Natural Gas Leak
or Downed Wire?

800-477-5050 800-477-5050

Input Address for Outage Status

Don’t see the address you’re looking for? Please re-enter it below or click here to visit our Outage Map.

Sorry, we can't find that address in our system.
Please review here the valid range of address matches that we have found.

Service Address

Use Current Location

We couldn't identify your service address using the above information. Please complete the below fields to continue.

Address Lookup Service is not working.
Please enter address below.

Address not found. Please manually input your information into the following fields.

House Number

Please enter the number portion of the service address.

Street

Please enter the street name of the service address.

City

Please enter the city name.

Account Zip/Postal

Please enter the ZIP code of the service address.

Apartment/Unit/Suite (Optional) Please enter a valid unit/apartment/suite number.

Best Contact Number

Is there anything else we need to know? (Optional) (180 characters maximum)

Be sure to check your fuses or circuit breakers before reporting.

Don’t store my information, I’m using a public computer.

Account Number

Please enter your 12-digit account number.

Account Zip/Postal

Please enter the ZIP code of the service address.

Best Contact Number

Is there anything else we need to know? (Optional) (180 characters maximum)

Be sure to check your fuses or circuit breakers before reporting.

Don’t store my information, I’m using a public computer.

Your outage has been reported for:
We found more than one address match. Please click on the Outage Map below for details.

Use the addresses below as a guide to enter your address correctly on the previous screen.

Tips: You can copy and paste from the choices below. For addresses presented in a range (for example 1-10) please enter your house or apt. number in the previous screen. If the apartment contains a letter (i.e. A1, B1, etc.) please also ensure the letter is entered.

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To protect your security, we'll lock your account for 30 minutes after the next unsuccessful login attempt

Need a Hint?
Passwords are case sensitive
Make sure your keyboard doesn't have the caps lock on
Your password is between 6-20 characters long
Your password will have at least one letter and one number
Your user ID is at least 6 characters long
Your user ID can contain letters, numbers, the @ symbol, a dash, an underscore or a period. It does not have a period as the first or last character

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Pay as a Guest Report an Outage as a Guest

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To help us locate your account, please choose one of the options below.

Streetlight Outage

Natural Gas Leak or Downed Wire?

Streetlight Outage

Natural Gas Leak or Downed Wire?

Input Address for Outage Status

Your outage has been reported for: We found more than one address match. Please click on the Outage Map below for details.

Use the addresses below as a guide to enter your address correctly on the previous screen.

Tips: You can copy and paste from the choices below. For addresses presented in a range (for example 1-10) please enter your house or apt. number in the previous screen. If the apartment contains a letter (i.e. A1, B1, etc.) please also ensure the letter is entered.

Don't Get Locked Out

Streetlight
Outage

Natural Gas Leak
or Downed Wire?

Streetlight
Outage

Natural Gas Leak
or Downed Wire?

Your outage has been reported for:
We found more than one address match. Please click on the Outage Map below for details.