Consumers Energy Website
Secure Website

Secure Website

Keeping your personal information safe and secure is a top priority for us. That’s why after you log in to your account, all of your transactions are encrypted and take place on a secure server. That means communications between your computer and Consumers Energy are converted to a secure and non-readable digital format for your protection.

Please enter your email address below. Sorry! It looks like we can't find an account with that email.

Please try a different email address.

OR

This email is associated with multiple profiles.

We need more information to find your account. Please choose the account information you have on hand.
Please enter your last name as it appears on your monthly statement. If you are a business, please enter the full business name.
  • We couldn't identify your service address using the above information. Please complete the below fields to continue.
  • Address Lookup Service is not working.
    Please enter address below.
Please enter the number portion of the service address.
Please enter the phone number
  • We couldn't identify your service address using the above information. Please complete the below fields to continue.
  • Address Lookup Service is not working.
    Please enter address below.
Please enter the number portion of the service address.
Your account number is located at the top of your bill. It's 12 digits long. Most of the time, it starts with the numbers 10.
Your invoice number can be found next to the account number. Please only enter this if you'd like to specify an invoice to be paid.
Please enter the billing ZIP for the account you're paying for.

Here is the account we found for you.

We'll need to verify your identity to continue.

Please be sure to use the last 4 digits of the identification details of the individual who set up the account.

We were unable to find this account. Please go back and try again.

Your user ID has been sent to your email address.