The easiest way to report an outage is to use our online Report your Outage tool.

You can also call us at 800-477-5050 to report your power outage. When you call you can choose to use our automated system or speak to a Customer Service Representative.

Please be prepared to provide the specific address or location of the outage so our repair crew can get there as quickly as possible.

If you see a downed wire, please call 9-1-1 and then call us at 800-477-5050. Stay safe: never approach a downed wire.

Our crews work non-stop to bring your power back on as soon as possible.

Check your status online for current information about your outage, along with your estimated restoration time. Use our interactive Outage Map to see the extent of outages statewide. This will also include updates about restoration in your area.

You can also call us at 800-477-5050 and use our automated system or speak to a Customer Service Representative (CSR). Note that CSRs have the same information about outages that we have online.

Please note: All restoration times are only estimates and show the best information we have at that time.

The quickest way to begin the restoration process is online on our Report an Outage page. You can also call 800-477-5050. After reporting, you can use your mobile device or go online through your laptop to check on your reported outage status.

If your power is incorrectly being reported as being on, please report the outage so we can prioritize its restoration.

While severe weather is usually the reason for most outages, there could be many different causes. In any weather, a tree can fall over and contact power lines, utility poles can be struck by vehicles, small animals can enter substations and climb on electrical equipment and electrical equipment can fail unexpectedly. Occasionally, planned power outages are necessary to perform maintenance on the electric system to improve service for our customers.